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Our story of ‘redefining the airport experience’, was a reflection of how the huge changes at Gatwick Airport would change the genre as a whole.

Results

40 top new brands secured including Cath Kidson, Jamie's Italian and Joules
Our successful strategy blended customer data with predictive patterns of shopping and travel in within a customised digital platform that could personalise the Gatwick brand narrative for their retailers.

Results

7.3% increase in passengers passing through terminal in the year following the project
“Thanks so much Team Underscore!!”
Victoria Gould
JLL